Magento MerchPilot

FAQ

Frequently asked questions about MerchPilot

Short answers about campaigns, visual preview, approvals, integrations, and drift reconcile.

FAQ about safe merchandising changes

Do I need a Magento module?

No. MerchPilot works through Magento REST credentials without installing an additional module.

How does auto-revert work?

A campaign creates a dependent rollback run: restore from snapshots or apply a separate revert plan.

What is drift?

Drift is a catalog change made outside the controlled MerchPilot process (manual edits or external tools).

Can changes be approved in multiple steps?

Yes. Approval policies support multi-step flow with roles and comments.

Are Slack/Jira/Webhooks integrations available?

Yes. Signed outbound webhooks, Slack webhooks, and Jira ticket policy are supported.

Where can I find technical documentation?

Open the docs pages: /docs/campaigns, /docs/rules, /docs/approvals, /docs/drift, and related modules.