Contracting entity
Magento Services provides Magento MerchPilot, including campaign planning, rule execution, approvals, integrations, and controlled catalog write workflows.
Legal
Terms and Conditions
Last updated: March 1, 2026. These terms govern use of Magento MerchPilot.
These Terms and Conditions are between you and Vendora Magento Services (legal business name: Vendora Magento Services).
Accounts and access
You are responsible for user permissions and credentials. Misuse, abuse, or unauthorized access attempts are prohibited.
Billing and renewals
Paid subscriptions renew automatically each billing period unless canceled before renewal.
Customer data
You retain ownership of your catalog and operational data. We process it to deliver the service and support requests.
Service changes
Features and limits may evolve over time. Material changes are communicated through product or billing notices.
Termination
You may cancel at any time. We may suspend access for fraud, abuse, or material breaches of these terms.